fbaje Privacy Policy

1 Introduction

Welcome to the fbaje Privacy Policy. fbaje ("we", "us", "the Platform") is committed to protecting the personal information of every player who uses fbaje.club. This Privacy Policy explains in plain language what data we collect, why we collect it, how we store it, and what choices you have.

This policy applies to all players registered on fbaje, including those accessing the platform from Bangladesh via mobile browser or the fbaje app. By creating an account or continuing to use fbaje, you confirm that you have read and understood this Privacy Policy.

fbaje takes data privacy seriously. We do not sell your personal information to advertisers or data brokers. We collect only what we need to operate the platform safely and fairly, and we give you clear controls over your own data.

2 Data We Collect

fbaje collects personal data in two broad categories: information you provide directly, and information we collect automatically when you use the platform. The table below summarises the main types of data fbaje holds about registered players.

3 How We Collect Your Data

fbaje collects your personal data through the following channels:

• Registration form: When you create your fbaje account, you provide your name, phone number, email address, and date of birth.
• Identity verification: When you submit documents to verify your identity, fbaje collects copies of those documents and the information they contain.
• Deposits and withdrawals: When you make a payment via bKash, Nagad, or Rocket, fbaje receives transaction reference data from the payment provider.
• Gameplay activity: fbaje automatically records all bets, game sessions, and account activity as part of normal platform operation.
• Device and browser data: fbaje collects technical data automatically when you access the platform, including your IP address, device model, and browser version.
• Customer support: When you contact fbaje support via live chat or email, we retain records of those conversations.
• Cookies and tracking technologies: fbaje uses cookies and similar tools to recognise returning users and improve platform performance. See Section 7 for full details.

4 How We Use Your Data

fbaje uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The main ways fbaje uses your data are:

• Account management: To create, maintain, and secure your fbaje account, including processing login requests and account updates.
• Payment processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Identity verification: To confirm that you meet the age and eligibility requirements to use fbaje, in compliance with our KYC obligations.
• Fraud prevention and security: To detect and prevent unauthorised access, bonus abuse, money laundering, and other prohibited activities on the fbaje platform.
• Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of fbaje support services.
• Platform improvement: To analyse how players use fbaje and make improvements to the interface, game selection, and overall experience.
• Marketing communications: To send you relevant promotions and offers from fbaje, where you have opted in to receive such communications. You can opt out at any time.
• Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.

5 Legal Basis for Processing

fbaje processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contractual necessity: Processing your data is necessary to fulfil our obligations under the fbaje Terms and Conditions — for example, processing your deposits and withdrawals.
• Legal obligation: fbaje is required by law to collect and retain certain data, including identity verification records and financial transaction logs.
• Legitimate interests: fbaje has a legitimate interest in preventing fraud, maintaining platform security, and improving the service we provide to players.
• Consent: Where fbaje relies on your consent — for example, to send marketing emails — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

If you would like more information about the specific legal basis fbaje relies on for any particular processing activity, contact us at [email protected].

6 Data Sharing & Third Parties

fbaje does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties fbaje may share data with are:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification services: fbaje uses third-party KYC providers to verify player identities. These providers process your identity documents securely and are contractually bound to use your data only for verification purposes.
• IT and hosting providers: fbaje's platform infrastructure is supported by third-party hosting and security services. These providers access data only as necessary to maintain platform operations and are bound by strict data processing agreements.
• Legal and regulatory authorities: fbaje may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.

All third parties who process data on behalf of fbaje are required to handle that data in accordance with applicable privacy laws and fbaje's data protection standards. We do not permit third parties to use your data for their own marketing purposes.

7 Cookies & Tracking Technologies

fbaje uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit fbaje.club. Cookies help us recognise you when you return, keep you logged in, and understand how you use the platform.

The types of cookies fbaje uses are:

• Essential cookies: Required for the fbaje platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics cookies: Help fbaje understand how players navigate the platform, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences on fbaje, such as your preferred language or display options.
• Marketing cookies: Used only where you have consented, to track the effectiveness of fbaje promotional campaigns. These cookies do not share your data with external advertisers.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the fbaje platform. For most players, the default cookie settings provide the best experience.

8 Data Retention

fbaje retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The general retention periods fbaje applies are:

• Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Gameplay history: Retained for 2 years from the date of each session, or longer if required for an ongoing dispute or investigation.
• Customer support records: Retained for 2 years from the date of the last interaction.
• Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

When data is no longer required, fbaje securely deletes or anonymises it. If you request deletion of your account, fbaje will action that request within 30 days, subject to any legal retention obligations that require us to keep certain records.

9 Data Security

fbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• Encryption: All data transmitted between your device and fbaje.club is encrypted using TLS (Transport Layer Security). Sensitive data stored on fbaje servers is encrypted at rest.
• Access controls: Access to personal data within fbaje is restricted to staff who need it to perform their job functions. All access is logged and audited.
• Secure payment handling: fbaje does not store full payment account numbers. Payment data is tokenised and handled by our certified payment processor partners.
• Regular security reviews: fbaje conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• Incident response: fbaje has a documented data breach response procedure. In the event of a breach that affects your data, we will notify you promptly in accordance with applicable law.

10 Your Privacy Rights

As an fbaje player, you have the following rights over your personal data. To exercise any of these rights, contact fbaje at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

11 Children's Privacy

fbaje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration, and we conduct identity verification checks to confirm player ages.

If fbaje discovers that a player under 18 has registered an account, we will immediately close that account, delete all associated personal data, and return any deposited funds to the payment source. If you believe a minor has registered on fbaje, please contact us at [email protected] immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms, including fbaje. We support all efforts to keep gaming away from underage individuals.

12 Changes to This Privacy Policy

fbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on fbaje.club for at least 7 days before the changes take effect.

The "Last updated" date at the top of this page always reflects when the most recent version was published. We encourage you to review this Privacy Policy periodically. Continued use of fbaje after the effective date of any changes constitutes your acceptance of the updated policy.

If you disagree with any changes to this Privacy Policy, you may close your fbaje account by contacting support. Any data collected prior to your account closure will be retained only as required by law.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the fbaje data team. We aim to respond to all privacy-related enquiries within 5 business days.

• Email: [email protected]
• Subject line for data requests: "Data Rights Request – [Your Registered Phone Number]"
• Live Chat: Available 24/7 from within your fbaje account dashboard.

For urgent security concerns — such as suspected unauthorised access to your account — please use the fbaje live chat for the fastest response. Our security team monitors live chat around the clock.